EP #85 From Chair To Community: How Haven Salon Builds Careers And Confidence
What if a neighborhood salon could change the way a city feels about itself? We sit down with master stylist and educator Ruby Brown from The Haven Salon and Beauty Bar to explore how craft, mentorship, and community care can live under one roof—and why that mix builds confidence that lasts longer than a haircut.
Ruby shares her path from earning a license right out of high school to becoming an educator and collective leader at Haven Prestige Suites. We talk about the training that shaped her—Wella color mastery, Vidal Sassoon technique—and how deep education translates into healthier hair, stronger careers, and clients who feel seen. If you’ve ever wondered what it really takes to open a salon, Ruby gets specific about passion, purpose, business acumen, and the unglamorous consistency that carries you through slow weeks and tough calls.
We also take on the biggest myth in beauty: DIY fixes can replace professional care. Ruby explains why “restoring the value of hair care in a world of DIY” matters for your color, texture, and long-term hair health. Beyond the chair, she lets us into the practices that refill her tank—solo travel, food adventures, and time with her four kids—and how that balance fuels a customer experience built on warmth, education, and trust. You’ll leave with practical advice for aspiring salon owners, a fresh view of client service, and a reminder that hair is a crown worth protecting.
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Ruby Brown
The Haven Salon and Beauty Bar
+1 540-993-1111
305 Hanson Avenue, Suite 170, Fredericksburg, VA, United States, Virginia
